One step closer to the “new normal” with multi-location hybrid meetings

If you thought managing a meeting from one location was difficult, imagine handling 5 (or 25) different cities at the same time! 

That is exactly what is going to happen during two upcoming industry events. This interesting trend in hybrid events is being implemented during the next IACC (formerly the International Association of Conference Centers) Americas and the Professional Convention Management Association (PCMA) Convening Leaders.  

Multi-location hybrid meetings technologically connect several locations, with the hopes of encouraging (safein-person attendance. Attendees across locations and platforms can congregate during general sessions and divide for the breakout sessions. 

Compared to a purely virtual meeting, or even a typical hybrid one, having your next program in multiple locations offers greater possibilities for all types of participants. It promotes the strengthening of community and involvement within local chapters. Great baby steps, if you ask me, as we inch our way towards bringing the industry back into full swing.  

Howeverthere are some disadvantages that remain with multi-location hybrid meetings. The component of face-to-face networking and the sense of community is still not fully experienced. The investment in technologies to support this “new normal” set up could be substantial. 

A benefit I believe that could come out of this (hopefully temporary) set up is the greater chance to learn and improve. The future of meetings may be revolutionized in terms of what they look like and offer.  

Although admittedly not ideal, this could be the next best thing until we can all, under one roof, meet inperson again. 

Vienna’s New Guidelines to Make Business Event Planning Easier

The added hassle of travel restrictions and uncertainties have made meeting planning very difficult to say the least. To top it all off, the last thing you need to worry about is managing the destination’s requirements for large or small meetings. With you in mind, Vienna has prepared a guideline with the cooperation of the Medical University Vienna Center for Public Health.

In short, “these guidelines also contain measures that go beyond the statutory requirements in order to provide the best possible conditions from an epidemiological point of view for the safe hosting of the desired types of event. The guidelines cover all the key medical and organizational parameters that need to be considered when drawing up a tailored prevention plan for a specific event to welcome you and your delegates.” (excerpt from Recommendations on Preventing Transmission of Covid-19 at Business Events)

Vienna recommends having the following in place:

  • A risk analysis for the event: That is, level of contact in the event, distancing/hygiene regulations, and processes in place for at-risk groups
  • Creating a Covid-19 prevention plan: It is recommended that the program and event set-up should be attached as an appendix to the prevention plan.
  • Appointment of an expert safety officer and/or a Covid-19 officer
  • Monitoring and/or documenting the implementation of all relevant measures for Covid-19 prevention.

Further, hygiene, catering, and sustainability are mentioned in the extensive document designed to assist meetings of any size. The guideline will ease your concerns as you navigate a very unpredictable climate. Please do not hesitate to let us or my colleagues at Vienna Convention Bureau assist you every step of the way. To read the guideline, please click here.

Dubai, Ready When You Are

Dubai has started to regain its vibrant energy following the reopening of attractions, facilities, and amenities such as shopping malls, hotels, water parks and golf courses.

From arrival to departure, Dubai has placed proper health and safety guidelines so you may be able to travel with confidence and trust again.

As of August 1st, everyone must present a valid PCR test (which is valid for 96 hours) upon arrival.

Airport Arrival Procedures in Dubai

Meanwhile, in the business sector, Dubai has launched its third stimulus package to ease the impact of the COVID-19 crisis on businesses. Worth AED1.5 billion, the new package raises the value of business incentives introduced by the government in the past few months to AED6.3 billion.

On July 16th, Dubai hosted the region’s first live, in-person interactive networking business event, The AI Everything x Restart Dubai Summer Conference. The event was attended by UAE ministerial authorities, leading multinational CEOs, investors and tech entrepreneurs and AI visionaries. As a leading city, Dubai continues to demonstrate success and prosperity with their management of the global pandemic.

“With travel behaviors remaining fluid and travelers set to become even more discerning and prudent in their travel choices, we welcome the commitment shown by our partners to work together to help prepare the ground for a meaningful tourism restart so that the industry is well positioned to capture growth when the situation improves.”

– His Excellency Helal Saeed Almarri, Director General, Dubai Tourism

A New Reality: Virtual Conference

2020 ushered in a new era for the meetings and events industry.

Association executives have had to transform their F2F events into virtual events in a matter of weeks. Not an easy task when your annual congress brings over 25,000 delegates from around the world at the same location every year.

The management of the European Society of Radiology (ESR) based in Vienna faced that challenge head on. The European Congress of Radiology (ECR2020) was confirmed to be held in Vienna July 15 to 19. In no time, ESR executives decided to make the 2020 edition virtual. Technology wasn’t new to ESR management, over the past 3 years, the Congress has been hybrid.

The virtual Congress gathered over 15,265 delegates from 130 countries featuring 50 live sessions, an exhibit with 216 companies, and a new and unique “Vienna Lounge. The Vienna lounge was created to provide the perfect Viennese ambiance with concerts, cooking courses, and virtual tours of Viennese museums. The Vienna Convention Bureau contributed to the successful lounge.

The ECT2020 will continue until December 2020 extending its enormous positive impact on the radiology community worldwide.

ECT 2020 is now considered a case study for the industry.

To learn more, take a look at the short video below:

Image by ECR and Video courtesy of Vienna Convention Bureau.

Global Events Visionary: Jimmy Le

I met Jimmy 2 years ago at the Successful Meetings University trade show hosted by Northstar Meetings. You can tell from the onset that Jimmy is not only knowledgeable but passionate about his work. His career spans over 20 years primarily in the association market. He was a member of the CESSE Program Committee from 2017 – 2019, and he is currently the President-Elect for NYPCMA. In his current role as the Senior Conference Planner at the IEEE Communications Society, Jimmy leads the planning of 3 of the Society’s largest annual conferences. With the onset of COVID-19, Jimmy and his team had a challenge; how can they maneuver their meetings to a virtual format?

Jimmy was able to demonstrate his Visionary capabilities through organization and strategically moving full speed ahead.  He shared more of his approach with MCIntl…


JN:
What are some of the key lessons you learned from not cancelling your 2020 meeting?

JLE: First and foremost, cancellation was never seriously considered due to the nature of our meetings and conferences. Our members rely on these events in order to share their research, and to have their research published which is essential for this community. As such, we as an organization, have to do everything possible in order to support the membership. With that said, some of key lessons that I have learned include:

“Where there’s a will, there’s a way.”

We had less than a month to take a 300-person conference, originally scheduled to take place in Hungary, and make it virtual. It was amazing to see the entire organization, top to bottom, came together and made it happen. This took place around the March/April time frame when the term “virtual conference” is still not quite ubiquitous. With limited time, we had to quickly figure out how to adapt our existing technology in order to manage a virtual conference. I remember having to get up at 2 in the morning because the organizing committee wanted to keep the Central European Summer timing. Let’s just say I wouldn’t want to wish that on anyone.  In the end, we got it done, and we did it as a team. We have obviously gotten much better since that first go around.

“We are in this together.”

This phrase has been widely used during this time, and rightfully so. As a planner, it pains me to have to contact my hotel sales rep to inform them that I have to cancel due to the pandemic and that the conference will be online. That’s never a fun conversation, and I was prepare for a lot of push back. But to my amazement, the hotels were so understanding and accommodating. I understand that business will always be business, but during such a time, it’s important not to forget the “personal” element as well. And I feel so fortunate and grateful that many of the hotel partners share this view.


JN: As the meeting industry has been heavily impacted by this crisis, how are you personally coping as a meeting planner?

JLE:  My heart goes out to all of my industry friends who have been directly or indirectly affected by this pandemic. March 12 was the last day I was in the office. Since that day, I had somehow managed to run 4 virtual conferences, helped my two kids with distant learning (thank goodness that is over now!), run 25 – 30 miles a week, cleaned out the basement and garage, and stayed active on the NYPCMA board. I guess the way I am coping is to just keep busy. The key for me was to set up a schedule and develop a routine. With so much going on, it’s easy to get lost and inundated which I was for first couple weeks. However, once the schedule and routines are in place, things became much better…for now.


JN: We are slowly returning to some type of normalcy, what are some of your expectations from a host city?

JLE: The most important thing for me and for the organization is the safety and wellbeing of the members and staff.  When we are ready to meet in-person again, the first thing I will want to know from the host city and venue is what are their protocols and standards when it comes to ensuring the safety and health of the delegates and staff. That’s first and foremost.


JN: What legacies has IEEE Communication Society created in past host cities?

JLE: With a membership from 140 countries and 43 annual international conferences held all over the world, IEEE ComSoc is truly a global organization. The legacy that we leave behind is in the academic impact on the local universities. The IEEE brand is widely recognized in the engineering community. For a city to host an IEEE event often brings attention and acknowledgment to the academic institutions in that city.   As such, it is not unusual to see many of our members submit proposals to host a ComSoc conference. As for me personally, I take great joy and pride in knowing that I get to be a part of these celebrations.

JN: Any advice to share?

JLE: I don’t imagine any advice that I can give has not already been given by someone else. What I do hope that we, as the business events industry, do is stay focused. Yes, we need to be strong still (we always are!), but by staying focused, we will not allow any external noise to impact us. By staying focused, we continue to work towards our goals. By staying focused, we continue to have a purpose. And at the end of the day, having a purpose, whatever that might be, is all we need to keep going.

Korea is Here for you

Meetings and life as we know it were suddenly interrupted by COVID-19. Small and large businesses were affected, and it seemed, no relief in sight! However, Korea Mice Bureau, under the Korea Tourism Organization took a different approach. In May 26, 2020, the MICE Bureau introduced a new support program to provide assistance to conventions and meetings that were affected by COVID-19.

The support includes:

  • Provision of COVID-19 safety equipment such as masks, hand sanitizers etc. to delegates.
  • Special welcome kit will be provided to all international delegates meeting in Korea.
  • Access to increased subsidies if a new hosting date is confirmed to be held before June 2021 up to $8,162 depending on group size. This increase does not include the original subsidy already provided by the Bureau.
  • For corporate meetings and incentives, the Bureau will be providing an upgraded support regardless of group size if a new date is confirmed before June 230, 2021.
  • Corporate meeting site inspections will also receive extra support.

For more information on how Korea can support your next program, please click here and/or send us an email.

Photo source: Korea Tourism Organization

Berlin Reopens!

Some exciting news from Berlin! In compliance with hygiene and safety regulations, Berlin has begun easing regulations for meetings, incentives, conventions, and events.

Starting June 30th, indoor events with 300 attendees can meet and from August 1st, 500 attendees. Berlin is projecting to allow up to 1,000 people starting October 1st to October 24th, 2020.

Meanwhile, for outdoor events, 1,000 attendees can meet and up to 5,000 can congregate starting September 1st!

To learn more on Berlin’s reopening and online events on COVID-19 regulations, click here.

Photo credit: Uwe Steinert for Berlin Convention Office